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Terms and conditions of Edge Publishing Group
eGateway online payment service
1. Service
We will provide the eGateway online payment service (the “Service”)
on the Edge Publishing Group website (www.edgepubs.com.au) (the
“Website”) for use by customers on the following
terms and conditions.
2. Accepted cards
We accept MasterCard, Visa and most EFT cards (“Cards”)
for orders made from the Website.
3. Cards confirmation/rejection
3.1 Card payment confirmation or rejection is not directly
handled by Edge Publishing Group.
3.2 Contact your Card provider if you have any problems using
your Card on the Website. We are not responsible for your
financial institution delaying or denying a payment.
3.3 In the event of a Card payment being declined, you will
be responsible for any additional fees and charges levied
on us by your financial institution.
4. Unauthorised transactions
4.1 If you believe a Service transaction is incorrect or unauthorised,
you must immediately notify us in writing. If we are unable
to settle your complaint, we will advise you of the procedures
for further investigation and resolution, and may request
further relevant details from you.
4.2 If we are unable to resolve a dispute about a Card transaction,
you are required to contact the issuer of the Card so as to
utilise its dispute resolution process.
5. Bookings and Orders
5.1 You may ordinarily make bookings or place orders 24 hours
a day 7 days a week. We will not be liable to you for any
interruptions to the Service.
5.2 Every time you make an online payment using the Service,
you will provide your Card details and other details as requested.
5.3 For all online payment transactions, we shall not record
or maintain a copy of your Card details.
5.4 Payment in full is required before delivery of products
or services booked or ordered on the Website.
5.5 A payment confirmation receipt, or a notification of the
transaction being declined, as the case may be, will be issued
and e-mailed to your nominated e-mail address.
6. Order amendments and cancellations
6.1 Subject to clause 7, you may amend or cancel a booking
or order online.
6.2 Refunds to your Card for cancelled bookings and orders
will be made in accordance with our Refunds and Returns Policy
set out in clause 7.
7. Refunds and Returns Policy
7.1 The following cancellation fees apply and will be deducted
from your refund to cover our administrative fees and applicable
banking fees and charges with respect to cancellations of
booked services or product orders:
7.1.3 In relation to cancelling a placed order for a product:
a) Edge Publishing Group undertakes to replace any inherently
faulty or damaged product at no charge to you, provided the
fault or damage was not caused after delivery to you.
b) Any product which is incorrectly delivered due to the fault
of Edge Publishing Group will be either replaced with the correct
item at no charge or the full cost of the item will be refunded.
c) The cost of any products ordered incorrectly by you will
be refunded if Edge Publishing Group is informed within 14 days
of dispatch of the item and the item is returned unopened
and undamaged.
d) The refund will not include the initial postage cost, the
return postage cost and a 5% (of the product cost) refund
administration charge.
8. Warranties and Indemnities
8.1 To the full extent permitted by law, all conditions and
warranties, express or implied, in respect of the Service
are excluded. Our liability in respect of any condition
or warranty that is implied into these terms by applicable
legislation shall be limited, at our discretion, to:
a) in the case of products, the replacement of the products
or the supply of equivalent products; the payment of the cost
of replacing the products or of acquiring equivalent products;
or
b) in the case of services, the supplying of services again;
or the payment of the cost of having services supplied again.
8.2 We are not liable for, and you unconditionally release
us from, any loss or damage whatsoever, including without
limitation economic loss, loss of data, savings, business,
profit, or any other direct, indirect, special or consequential
damage, in each case whether arising from negligence, breach
of contract, breach of statutory duty or otherwise which is
in any way connected with or arises out of your use of the
Service.
8.3 We will not be liable for any delay or failure to perform
our obligations if such delay or failure arises from an event
or circumstances beyond our reasonable control, including
without limitation strikes, lockouts, riots, acts of war or
terrorism, epidemics, earthquakes, fire, floods, government
action, communication line failures, power failures, interruptions
or shortages, computer or processing systems failures, or
some intentional or negligent act of a third party.
9. Privacy
The Privacy Act 1988 (Cth) applies to aspects of our operation
of the Service, including the collection and handling of personal
information. Please refer to our Privacy Statement on the
Website for more details on how we collect and handle personal
information.
10. Changes to these terms and conditions
We may amend these terms and conditions at any time without
prior notice to you. The updated terms and conditions from
time to time will be available on the Website. Your
continued use of the Service after any amendment shall be
taken to be acceptance of the amended terms and conditions.
It is your responsibility to read these terms and conditions
prior to using the Service.
11. Termination
11.1 These terms and conditions shall remain in effect until
we terminate the Service.
11.2 We may terminate or suspend the Service, or your use
of the Service, for any reason at any time.
12. Waiver
We shall not be deemed to have waived any of our rights or
remedies under these terms and conditions unless such waiver
is in writing and signed by one of our authorised officers.
No delay or omission on our part in exercising any rights
or remedies shall operate as a waiver of such rights or remedies.
13. Severance
If any clause or part of any clause is in any way unenforceable,
invalid or illegal, it is to be read down so as to be enforceable,
valid and legal. If this is not possible, the clause (or wherever
possible, the offending part) is to be severed from this agreement
without affecting the enforceability, validity or legality
of the remaining clauses (or parts of those clauses) which
will continue to be in full force and effect.
14. Entire Agreement
These terms and conditions constitute the entire agreement
and understanding between you and us and supersede any and
all prior communications, representations, agreements or understandings
between you and us with respect to the subject matter of these
terms and conditions.
15. Governing Law
This agreement will be governed by and construed in accordance
with the laws of the State of New South Wales, Australia.
The parties submit to the non-exclusive jurisdiction of the
Courts of New South Wales in relation to any dispute or matter
in respect of the Service.
PRIVACY POLICY
Information Collection and Use
Edge Publishing Group is the
sole owner of the information collected on this site. We will
not sell, share, or rent this information to others in ways
different from what is disclosed in this statement.
Log Files
We use IP addresses to analyse
trends, administer the site, track user's movement, and gather
broad demographic information for aggregate use. IP addresses
are not linked to personally identifiable information.
Links
This web site contains links
to other sites. Please be aware that Edge Publishing Group is
not responsible for the privacy practices of such other sites.
We encourage our users to be aware when they leave our site
and to read the privacy statements of each and every web site
that collects personally identifiable information. This privacy
statement applies solely to information collected by this Web
site.
Security
This website takes every precaution
to protect our users' information. When users submit sensitive
information via the website, your information is protected both
online and off-line. If you have any questions about the security
at our website, you can send an email to ridley@edgepubs.com.au.
SPA
LIFE
COMPETITION TERMS AND CONDITIONS
1. Entry is open to Australian and New Zealand
residents only. Employees of the promoter and its agencies
associated with the competition, and their immediate families,
are not eligible to enter.
2. Instructions on 'How
to Enter' form part of these conditions of entry. To enter
tell us in 25 words or less why you’d love a Gwinganna
weekend away.
3. You must subscribe to
Spa Life to be eligible to enter.
4. Enter as often as you
wish. There is a limit of one prize per subscriber. No responsibility
is accepted for late entries.
5. The competition commences on the 16-12-2007
at 9.00am. Entries close on 28-02-2008 at 11.59pm.
6. Judging will take place at 9am on the 01-03-2008
at Edge Custom Media, 51 Whistler St, Manly NSW 2095. The
Winner's details will be placed in issue 18 of Spa Life.
7. This is a competition of merit. The best
entry will win. The judge’s decision is final and no
correspondence will be entered into.
8. The prize includes two nights’ accommodation
at Gwinganna Lifestyle Retreat valued at $1880. Five runner
up prizes include the Gwinganna From Garden to Gourmet: Organic
Recipes For Life book valued at $60 each. Total prize pool
is worth $2180. The value of this prize is correct as at
time of printing.
9. The prize is not transferable or exchangeable
and cannot be sold or be redeemed for cash. Any change in
value of the prize occurring between competition date and
the date the prize is claimed is not the responsibility of
the promoters. Any change in value of the prize occurring
between competition date and the date the prize is claimed
is not the responsibility of the promoters.
10. The Promoter shall not be liable for any
loss or damage whatsoever which is suffered (including, but
not limited to, indirect or consequential loss) or for personal
injury suffered or sustained as a result of accepting a prize.
11. The Promoter has the right to alter the
terms of the competition at its discretion, throughout the
duration of the competition.
12. The Promoter is Spa Life. Spa Life is
published by Edge Custom Media ACN 062 493 869 ABN 22 062
493 869.
13. Privacy. Certain personal information
is requested on becoming a member, including your name, email
address, postal address, phone number and postcode. Some
of this information (including sensitive information) is
essential for us to be able to accurately identify who is
entitled to member-privileged services, and as such is mandatory.
Other types of information are collected to help us profile
who is using these services and what their interests are.
Information of this type is optional and need only be filled
in if you wish to do so.
We value your trust in Spa Life. Your information
will be held in the strictest confidence. The information
we collect from your use of our site enables us to provide
a better service that is tailored to your needs and helps
us to identify the areas of our site that are popular and
those that are not.
Spa Life or its sponsors will not disclose
any personal information about you except under the following
circumstances:
(i) You would reasonably expect us to use the personal information
for that purpose; and
(ii) That other purpose is related to the primary purpose;
or
(iii) You consent to such use; or
(iv) When required by Law.
Spa Life may share non-personal, aggregate
information about our visitors and members with unrelated
third parties, including sponsors and advertisers. Spa Life
will not share personally identifiable information about
any visitor and / or member with unrelated third parties
without obtaining the consent of such visitor and / or member.
Spa Life will not sell or disclose your personal
information to unrelated third parties without your consent.
However, on particular pages where we ask for your personal
information, we may explicitly tell you that the data we
are collecting on that page might be shared with third parties,
such as our sponsors or parties providing services to our
visitors and / or members. In such cases, your act of disclosure
of your personal information shall be deemed as your specific
consent and shall override anything to the contrary in this
policy statement and / or Terms and Conditions. Further information
can be found in our privacy statement. You will find a link
to our Privacy Statement at the foot of every page on this
website.
14. Entering this competition assigns copyright
to the promoter.
OUT
& ABOUT WITH KIDS COMPETITION TERMS AND CONDITIONS
1. Entry is open to Australian residents
only.
2. Offer expires 30th May 2008 or while stocks last
3. You must subscribe to Out & About With Kids to be
eligible to enter.
4. Enter as often as you wish. There is a limit of one prize
per subscriber. No responsibility is accepted for late entries.
5. The competition commences on the 16-12-2007 at 9.00am.
Entries close on 28-02-2008 at 11.59pm.
6. Judging will take place at 9am on the 01-03-2008 at Edge
Custom Media, 51 Whistler St, Manly NSW 2095. The Winner's
details will be placed in issue 18 of Out & About With
Kids.
7. This is a competition of merit. The best entry will win.
The judge's decision is final and no correspondence
will be entered into.
8. The prize includes four nights' accommodation at
three BreakFree Resorts (BreakFree Aanuka Beach Resort, BreakFree
Mobys and BreakFree Paradiso). Total prize value is 12 nights
to the value of $3208. Prize is valid from April 1, 2008 – March
31, 2009, excludes December 23, 2008 – January 11,
2009. The value of this prize is correct as at time of printing.
9. The prize is not transferable or exchangeable and cannot
be sold or be redeemed for cash. Any change in value of the
prize occurring between competition date and the date the
prize is claimed is not the responsibility of the promoters.
Any change in value of the prize occurring between competition
date and the date the prize is claimed is not the responsibility
of the promoters.
10. The Promoter shall not be liable for any loss or damage
whatsoever which is suffered (including, but not limited
to, indirect or consequential loss) or for personal injury
suffered or sustained as a result of accepting a prize.
11. The Promoter has the right to alter the terms of the
competition at its discretion, throughout the duration of
the competition.
12. The Promoter is Out & About With Kids. Out & About
With Kids is published by Edge Custom Media ACN 062 493 869
ABN 22 062 493 869.
13. Privacy. Certain personal information is requested on
becoming a member, including your name, email address, postal
address, phone number and postcode. Some of this information
(including sensitive information) is essential for us to
be able to accurately identify who is entitled to member-privileged
services, and as such is mandatory. Other types of information
are collected to help us profile who is using these services
and what their interests are. Information of this type is
optional and need only be filled in if you wish to do so.
We value your trust in Out & About With Kids. Your information
will be held in the strictest confidence. The information
we collect from your use of our site enables us to provide
a better service that is tailored to your needs and helps
us to identify the areas of our site that are popular and
those that are not.
Out & About With Kids or its sponsors will not disclose
any personal information about you except under the following
circumstances:
(i) You would reasonably expect us to use the personal information
for that purpose; and
(ii) That other purpose is related to the primary purpose;
or
(iii) You consent to such use; or
(iv) When required by Law.
Out & About With Kids may share non-personal, aggregate
information about our visitors and members with unrelated
third parties, including sponsors and advertisers. Out & About
With Kids will not share personally identifiable information
about any visitor and / or member with unrelated third parties
without obtaining the consent of such visitor and / or member.
Out & About With Kids will not sell or disclose your
personal information to unrelated third parties without your
consent. However, on particular pages where we ask for your
personal information, we may explicitly tell you that the
data we are collecting on that page might be shared with
third parties, such as our sponsors or parties providing
services to our visitors and / or members. In such cases,
your act of disclosure of your personal information shall
be deemed as your specific consent and shall override anything
to the contrary in this policy statement and / or Terms and
Conditions. Further information can be found in our privacy
statement. You will find a link to our Privacy Statement
at the foot of every page on this website.
14. Entering this competition assigns copyright to the promoter.
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